Customer FAQ’s
How do I search for the art I like?
There are several different ways you can narrow your search.
- use the search box at the top right side of our site for a quick search of our entire selection according to art, artist or type of artwork. This is useful if you know the exact name of the artist or artwork
- categories. Our site has main categories such as paintings, jewellery, ceramics, sculpture, wirework etc. You can choose one of these to take you directly to the kind of work you are interested in.
- filters. The websites powerful filters, then enable you to choose by shape, colour, medium, style and price (or just one of these if you prefer)
What browser requirements does this site have?
To ensure the best experience using this website, please use the latest version of Google Chrome, Firefox, Safari, or Microsoft Edge.
Who are Bay of Islands Creative Online Gallery
We’re an art marketplace designed to help artists in the Far North reach a broad range of buyers.
We work with emerging and established artists, providing an opportunity to access the growing online art market and offering a host of unique opportunities.
The Online Gallery is operated by Bay of Islands Creative Charitable Trust who will be running a number of events and activities including KOAST, and a Youth Arts Prize among others.
Can I return my purchase?
Please read the Shipping and Returns policy on our website. This outlines the time frames and reasons for any returns.
How do I purchase a gift card?
Click the gift card button in the menu.
Select the amount you’d like to purchase, or enter an amount of your choice. Enter the recipient’s name, email and a brief message you’d like emailed to them. Enter your credit card and billing information. Click ‘Purchase Gift Card’ and you’ll receive an email receipt of your purchase and the recipient will also receive an E-Gift card email.